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Communication is KEY!

Updated: Nov 12, 2023

I read an article recently about the common complaints that massage clients often express regarding their massage experiences. There are a number of reasons that can make a massage not the "greatest" experience. Throughout the years of being a licensed massage therapist, I have tried to do my best at communicating with my clients. No matter how many times I have done a consultation with a new client, or even a client that I have seen a dozen times or more, I am constantly learning. Not every massage is alike, even with the same therapist.


Some common thoughts on a negative experience can include:


-talking too much

-not talking enough

-too much pressure

-too little pressure

-didn’t explain what they were doing

–gave play by play what they were doing, couldn’t relax.

-spent too much time draping

-didn’t drape well enough, felt exposed


Notice, these things listed are pretty much opposites of each other. These are all things that can interfere with your relaxation during a session. However, these things are all things that should easily be solved with a simple solution. Communication.

As your therapist, I will sometimes check in during your appointment. I may ask you “How is the pressure” every now and then. I will drape properly and effectively but if you are ever not comfortable, I can always take the necessary time to make sure that you do not feel exposed. I always try to mold to the individual with their quietness or chattiness. What everyone needs to know… is that everybody has their own preferences. Even though there are signs that I can pick up on, I will need to be able to rely on the client's honesty to lead me at times.

NEVER, and I mean NEVER worry about communicating your thoughts because you are afraid that you may insult me as a therapist. Other than responding to whatever conversion you may want to include me in, I stay pretty silent. If you want to relax and not talk, just say it. I am happy to give you your quiet time. As for pressure, let me know if you want more or less. I would much rather have you leave happy with your treatment session, than have you leave upset that I wasn’t strong enough, or maybe you would never want to come back because I hurt you which is the complete opposite of what I aim to do as your massage therapist.

The bond between me and my clients is built on mutual trust and honesty. It is my duty and responsibility to honor and respect everyone as individuals, and confidentially be there for you. All I ask in return, is to communicate your opinions with me, so that I can provide the best possible service that I can. This is why communication is so important.


 
 
 

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